- Monument Metals is a veteran-owned dealer in precious metal investments based in Frederick, MD. They offer a variety of products, including gold, silver, platinum, and palladium coins and bullion, pre-1933 coins, American Gold Eagles, American Silver Eagles, gold bars, and vintage world gold coins. This variety of product offerings gives investors numerous options for diversifying their portfolio. A customer has specifically placed an order for a 10 Guilder 1912 gold coin with .1947 otw gold.
- Monument Metals is competitively priced, with comparisons showing they offer competitive pricing in comparison to both local coin shops and online retailers. The company accepts various payment methods, including Credit Cards, checks/money orders, eCheck, wire transfers, and PayPal, making it more convenient for customers to make purchases. A customer has placed many orders with the company for gold and silver, praising their outstanding customer service and delivery usually takes 7-8 days. The company offers silver rounds at $0.69 over spot and sometimes has silver available at spot price.
- Monument Metals has received high praise for its excellent customer service and transparency. They have outstanding ratings on Trustpilot and the Better Business Bureau, with no major complaints. The company provides contact information on their website, including their address (1341 Hughes Ford Road, Suite 113, Frederick MD 21701) and phone number (1-800-974-3121). Customers have reported shipping delays, but the company promptly addressed and corrected these issues. They accept various payment methods, including Credit Cards, checks/money orders, eCheck, wire transfers, and PayPal.
Introduction to Monument Metals
4.7/5 Ratings
Monument Metals is an esteemed online dealer of precious metals. Founded in 2011, they provide investors and collectors across the US with gold, silver, platinum and palladium bullion. They are a trusted resource, offering outstanding services and competitive prices.
As a leader in this industry, Monument Metals are known for their transparency and reliability. They are a favored option for experienced investors and first-time buyers alike. They provide a seamless online shopping experience, with swift and secure shipping plus payment options to suit individual needs.
In addition to their wide selection of bullion products, they also offer rare coins, commemorative coins and proof sets. Dedicated to quality, genuineness and customer satisfaction, Monument Metals are the perfect choice for anyone wanting to invest in precious metals in the US.
Pros and Cons
Pros
✅ Monument Metals provides a comprehensive spectrum of precious metals, including gold, silver, platinum, and palladium.
✅ The firm takes pleasure in supplying high-quality bullion and numismatic goods.
✅ Monument Metals provides low rates for their goods, making them an interesting alternative for investors and collectors.
✅ Customers may have piece of mind while dealing with Monument Metals, since they value safe transactions.
✅ Monument Metals provides a staff of skilled specialists that are frequently ready to help consumers.
Cons
❎ Monument Metals mostly works online, which may be a problem for those who prefer in-person encounters.
❎ Depending on the customer’s location and delivery method selected, there may be a delay in obtaining the ordered products.
❎ Precious metal prices may be unpredictable, and clients should be aware that market swings might effect the value of their assets.
❎ Monument Metals offers a somewhat limited selection of payment alternatives available.
❎ Monument Metals’ return policy includes some limits and criteria.
Product Offerings of Monument Metals
Monument Metals offers a diverse range of precious metals, with products including gold, silver, platinum, and copper. Their product lineup includes American Gold Eagles, American Silver Eagles, gold bars, vintage world gold coins, as well as pre-1933 coins and bullion made from gold, silver, platinum, and palladium.
Gold, Silver, Platinum, and Palladium Coins and Bullion
Monument Metals is a company that provides investors with a wide selection of precious metals, including gold, silver, platinum, and palladium coins and bullion. They offer various gold and silver options, with different weights and purities. Their platinum selection consists only of American Eagle coins, while their palladium metal comes in two designs – Canadian Maple Leaf and American Eagle.
They also offer other precious metal products, such as Pre-1933 Coins, Copper Rounds, Wheat Pennies, American Gold Eagles, American Silver Eagles, Gold Bars, and Vintage World Gold Coins. These products have their own unique value for collectors or investors looking to diversify their portfolio or add to their collections.
Monument Metals prides itself on providing high-quality service, with fair pricing schemes. Customers can use various payment methods, such as credit cards, checks/money orders, eCheck, wire transfers, or PayPal.
The company also assures an expected delivery period of 7-8 days for E-checks and they notify customers if there are any delays. Their excellent customer service has been praised by customers and is reflected in their Trustpilot rating of “Excellent” (over 700 reviews as of Sep’21) and their Better Business Bureau rating of A+ accredited business with an average five-star rating based on 13 customer reviews.
In conclusion, Monument Metals offers a wide variety of precious metal products for both collectors and investors, making them a top choice for precious metals purchases.
Pre-1933 Coins, Copper Rounds, and Wheat Pennies
Monument Metals is the premier provider of precious metal products. They specialize in pre-1933 U.S. Gold coins, copper rounds and wheat pennies. Pre-1933 coins were minted before President Franklin Roosevelt’s 1933 Gold recall. Copper rounds are made of pure copper and often feature designs based on historical events or figures. Wheat pennies, also known as Lincoln cents, showcase President Abraham Lincoln on one side and two wheat stalks on the other.
Customers have plenty to choose from at Monument Metals. They can buy vintage U.S. Gold coins, world Gold coins from different periods, Copper rounds with various designs and Wheat Pennies from the early 20th century. Monument Metals offers fantastic customer service. That includes prompt delivery, secure transactions and customer satisfaction.
In brief, Monument Metals is the place for pre-1933 coins, copper rounds and wheat pennies. Their selection of quality precious metal products and customer service is unbeatable.
American Gold Eagles, American Silver Eagles, Gold Bars, and Vintage World Gold Coins
Monument Metals is a reliable source for precious metal investors. They offer a wide range of products, such as American Gold Eagles, American Silver Eagles, gold bars, and vintage world gold coins.
American Gold Eagles are popular among collectors due to their numismatic value and high gold content. These coins are made of 22-karat gold and have a face value of $50, containing one troy ounce of gold.
American Silver Eagles, on the other hand, are made of .999 fine silver and weigh one troy ounce, with a face value of only $1.
Monument Metals also offers gold bars, ranging from 1 gram to 100 ounces, which come in different brands like PAMP Suisse, Perth Mint, and Johnson Matthey. Vintage World Gold Coins include some of the rarest coins found globally and feature significant historical or cultural importance.
Gold Bars
1 oz Gold bars
Kilo Gold bars
Divisible Gold bars
Royal Mint Gold bars
Vintage World Gold Coins
Gold Coins of The Netherlands
Coins of Great Britain
Gold Coins of France
Gold Coins of Austria-Hungary
If you are a collector or investor, it’s important to know the details about the products you are interested in. Monument Metals provides all the necessary info about each product, helping you make informed decisions when buying precious metals.
Pricing and Payment Methods of Monument Metals
Monument Metals offers a variety of payment methods and competitive prices, making it an appealing option for those interested in purchasing gold and silver. In this section, they will examine the different payment methods available to customers. Additionally, they will compare Monument Metals’ pricing with that of other local coin shops and online retailers, providing a better understanding of how they compare.
Comparison of Pricing With Other Local Coin Shops and Online Retailers
Monument Metals is perfect for those who want to buy precious metals. Their prices and services beat local coin shops and online retailers. For example, their American Gold Eagles cost only $2,402, cheaper than a local competitor’s price of $2,503. And the American Silver Eagles are available at $31.70 on the Monument Metals site, while a local store would charge you $34.
What makes Monument Metals stand out? Transparency. They show all fees and premiums upfront, making it easy to compare prices and make the right purchase. There won’t be any hidden charges either.
Plus, Monument Metals offer free shipping for orders over $99. Payment options include checks/money orders, eCheck, wire transfers, PayPal, or credit cards.
To sum up, Monument Metals is transparent and affordable. Their policies guarantee customers can buy confidently with no surprises.
Various Payment Methods Including Credit Cards, Checks/Money Orders, Echeck, Wire Transfers, and PAYPAL.
Monument Metals is devoted to furnishing its customers with a hassle-free buying experience. They offer several payment methods, such as credit cards, checks/money orders, eCheck, wire transfers, and PayPal. This diversity of options allows customers to pick the way that best fits their needs.
Moreover, customers can enjoy a discount when they opt for eCheck, a cost-effective but still high-quality payment method. It’s essential to be aware of any applicable fees that may influence the total cost of the order.
Monument Metals cherishes customer satisfaction. They provide plentiful payment choices to make purchasing from them uncomplicated. Although they take pride in delivering precious metals on time, there might be some slight delays due to unforeseen shipping lags.
Delivery and Shipping Options of Monument Metals
Monument Metals offers delivery and shipping options that make it a top choice for investors. The convenience of paying with e-check and receiving delivery in just 7-8 days is a standout feature. However, according to customer feedback, there have been occasional shipping delays which can impact their overall experience.
Convenience of E-check and Delivery in 7-8 days
At Monument Metals, they get it. They know the importance of providing various payment options that are both fast and secure. That’s why they have e-check. Funds are electronically taken from your bank account in just 24-48 hours. This makes buying and receiving orders easier and quicker.
However, there have been shipping delays outside of our control. They handle any issues by being pro-active and maintaining their high level of customer service. They want their customers to be confident that their orders will be taken care of and concerns addressed without delay.
They recommend taking advantage of Monument Metals’ convenience and reliability. Whether you’re purchasing coins or bullion to invest or for your collection, you can trust them to deliver with great customer service. Don’t hesitate to pay via e-check and have your order in 7-8 days!
Customer Experience with Shipping Delays
Monument Metals offers a wide range of payment and delivery options. E-check payment and delivery within 7-8 days are popular. But, some customers have experienced shipping delays. So, Monument Metals has taken corrective action.
Customers can choose from credit cards, checks/money orders, eCheck, wire transfers, and PayPal. All these payment methods are available online. Customers have given positive feedback about Monument Metals products and services.
Shipping delays have not affected customer satisfaction. According to Trustpilot reviews and Better Business Bureau ratings, Monument Metal’s customer service is exceptional. Customers with inquiries or concerns can contact Monument Metal’s staff for a satisfactory customer experience.
Customer Service Provided by Monument Metals
Monument Metals takes pride in its customer service, ensuring that all clients receive the best experience possible. In this section, they will explore testimonials praising their excellent customer service, review ratings from reputable sources such as Trustpilot and the Better Business Bureau, and provide contact information for Monument Metals.
Praises for Outstanding Customer Service
Monument Metals has earned many compliments for its amazing customer service. Positive customer reviews and factual data show this. People are thrilled with how fast, professional and kind the customer service team is. Monument Metals also receives high praise for being open about their processes and policies. The company is praised for teaching customers about buying precious metals, too.
Monument Metals values customer satisfaction. They offer 24/7 customer support, plus email support at [email protected]. Plus, they run promotions to give customers extra value. As a result, Monument Metals has a great reputation for excellent customer service.
Trustpilot and Better Business Bureau ratings
Monument Metals is a top-notch firm. They provide gold, silver, platinum & palladium coins and bullion. The key aspect of any biz is customer satisfaction. Monument Metals excels in this area. This article explains pricing, payment methods, delivery options, customer service & customer reviews of their services.
An impressive 4.9 out of 5 rating is given by Trustpilot, with over 2100 reviews. This score is proof of the excellent services they give to customers. The Better Business Bureau gave Monument Metals an ‘A+’ rating, with only one complaint in the past 3 years. Amazing reviews show that the company provides great products and services to clients.
No recent negative reviews have been reported by any customer on either platform. This suggests the reliability and sustainability of products or services provided by Monument Metals. Both rating platforms offer a detailed description of the company’s operations, helping new customers make informed purchases.
The ratings are a sign of the outstanding quality of the products sold at Monument Metals and the effectiveness of their team in delivering excellent services to their clients. Both the Better Business Bureau and Trustpilot offer reliable reviews based on customer feedback. Such a high score means customers have trust in this organization, as they are satisfied with their service delivery process.
If you need dependable representatives to buy precious metals like gold, silver or platinum, Monument Metals is the place to go! They also provide reliable contact info if you cannot find the gold you want.
Contact Information for Monument Metals
Monument Metals provides multiple options for customers to connect with them. Customers can head over to their website and check out the ‘Contact Us’ page. There, they can fill a form or email directly. Plus, they can call between 9 AM to 5 PM Eastern Time on weekdays.
Also, Monument Metals have given their physical mailing address on their ‘Contact Us’ page. For those who would like to visit their Maryland headquarters, they can make an appointment by calling in advance.
Monument Metals have been receiving excellent customer service reviews, especially for their speedy responses and satisfactory problem-solving. So, connecting with their support team should be a positive experience.
Pro tip: Before getting in touch withMonument Metals via email or phone, be sure to have every important detail, such as the order number if any. Being precise and organized will enhance the experience with their support team.
If you want to know how to contact Monument Metals, their official website is the best place to start. Head over to the ‘Contact Us’ page and you’ll find all the ways to get in touch with their team.
Customer Reviews of Monument Metals
Monument Metals is a trusted player in the precious metals industry. In this section, Theywill examine customer feedback to gain deeper insight into their experience. Trustpilot reviews and personal experiences shared on Reddit show an overwhelming positive response towards Monument Metals. Additionally, they will discuss an individual’s shipping issue and the resolution provided by Monument Metals.
Positive Reviews on Trustpilot
Monument Metals is a business that takes pride in providing great customer service and top-notch products. The reviews on Trustpilot are proof of their dedication to customer satisfaction. Customers have commended their competitive prices, which are cheaper than other local coin shops and online retailers.
- Monument Metals offers various payment options, such as credit cards, checks/money orders, eCheck, wire transfers, and PayPal. These have been welcomed by customers. Also praised is their fast delivery time of as little as 7-8 days through e-check.
- The firm’s professionalism during transactions has been highly praised. Numerous Trustpilot reviews have highlighted their excellent customer service. This has earned them an A+ rating from the Better Business Bureau.
- Their huge product catalog is another factor that sets them apart. They have a unique selection of items, including pre-1933 coins, copper rounds, wheat pennies, American Gold Eagles, American Silver Eagles, gold bars, and vintage world gold coins.
- Although there was a recent shipping issue reported by one customer, Monument Metals’ customer support team quickly solved it to the customer’s satisfaction.
In summary, Monument Metals is a reliable company with a commitment to providing superior service and products.
Personal Experiences with the Company on Reddit
Monument Metals is a reputable company that sells precious metals. It has received glowing reviews from customers on Reddit and other consumer review sites. People have shared their experiences with the company, commending its brilliant customer service and vast selection of products for collectors, investors, and those diversifying their investment.
Customers are attracted to Monument Metals due to the great prices of its products compared to other coin shops and online retailers. Payment methods such as credit cards, checks/money orders, e-checks, wire transfers, and PayPal make transactions simpler.
Although there have been issues with shipping delays, Monument Metals has taken steps to rectify the problem when notified. Customers praise the excellent customer service provided by the company, particularly when addressing problems not caused by them.
In summary, Monument Metals is a dependable company that offers high-quality products and great customer service to its customers. Its good reputation on Reddit and other consumer review platforms is evidence of its dedication to providing top-notch service.
One Customer’s Experience with a Shipping Issue and Correction of the Issue by Monument Metals
Monument Metals takes pride in their customer service. They recently showed this by quickly resolving a shipping issue for one of their customers. USPS caused the delay, but Monument Metals went above and beyond. They overnighted a replacement package for free!
The customer was truly impressed. They praised Monument Metals on Reddit for their outstanding handling of the issue. This shows the care Monument Metals puts into customer satisfaction.
This is why Monument Metals has earned high ratings from Trustpilot and the Better Business Bureau. They are a reliable choice for anyone looking to invest in precious metals.
Final Thought – Monument Metals Review
Monument Metals is a top provider of metal products and services. They guarantee customer satisfaction! Quality is always a priority, meeting industry standards and beyond.
Their website makes it simple to compare items and prices. Delivery is always prompt and reliable. Plus, they have a transparent buyback program. This allows customers to sell their metals at competitive prices.
The team of experts is available for questions and concerns. Everyone gets personalized attention.
Monument Metals is the go-to for metal investors who need the best in quality, reliability, and satisfaction. Don’t miss out on these unmatched products and services!
Five Facts About Monument Metals:
✅ Monument Metals is a veteran-owned dealer in precious metal investments based in Frederick, MD that offers gold, silver, platinum, and palladium coins and bullion, as well as Pre-1933 coins, copper rounds, and wheat pennies. (Source: Metriculum)
✅ Monument Metals has outstanding ratings on Trustpilot and the Better Business Bureau, with no major complaints, and accepts various payment methods, including Credit Cards, checks/money orders, eCheck, wire transfers, and PayPal. (Source: Metriculum)
✅ Monument Metals offers silver rounds at $0.69 over spot and sometimes has silver available at spot price. (Source: Customer Review on Find Coin Online)
✅ A customer has placed many orders with the company for gold and silver and praises the outstanding customer service provided by Monument Metals. (Source: Customer Review on Find Coin Online)
✅ Monument Metals’ pricing is excellent and often surpasses the rates of even the largest local coin shops and online retailers. (Source: Metriculum)
FAQs About Monument Metals Review
What is Monument Metals and what do they offer?
Monument Metals is a veteran-owned dealer in precious metal investments based in Frederick, MD. They have been providing fair prices, exceptional customer service, and a commitment to transparency since 2014. Monument Metals offers gold, silver, platinum, and palladium coins and bullion, as well as Pre-1933 coins, copper rounds, and wheat pennies. Their products include American Gold Eagles, American Silver Eagles, gold bars, and vintage world gold coins.
What payment methods does Monument Metals accept?
Monument Metals accepts various payment methods, including Credit Cards, checks/money orders, eCheck, wire transfers, and PayPal.
What is the shipping time for Monument Metals?
The company offers the convenience of e-check and delivery usually takes 7-8 days, as stated on Findcoinonline. However, as mentioned in a Trustpilot review, there may be delays if the item is out of stock.
Can I cancel an order with Monument Metals?
According to a review on Reddit, Monument Metals will cancel the order if the customer requests it.
What is the customer service like at Monument Metals?
According to a customer on Findcoinonline, the customer service provided by Monument Metals is outstanding. Additionally, a review on Trustpilot states that Monument Metals has outstanding ratings with no major complaints.
Does Monument Metals offer competitive pricing?
As stated on Metriculum, Monument Metals’ pricing is excellent and often surpasses the rates of even the largest local coin shops and online retailers. The company also offers silver rounds at $0.69 over spot and sometimes has silver available at spot price.