Provident Metals Review

Last Updated on March 11, 2023 by George

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Provident Metals is an online retailer of bullion, various IRA and investment-grade metals, as well as local and foreign currency coins, numismatic coins, and currency coins. The business exclusively sends packages to American addresses or military boxes.

Being an Associate Member Firm on the Certified Coin Exchange, perhaps the largest dealer-to-dealer numismatic network in the world, is something the company takes great pride in.

Provident Metals now has an A rating from the Better Business Bureau.

You should invest, then. Find out by reading on.

In 2019, Provident Metals was established. The business is headquartered in Dallas, Texas. Several precious metal products are offered by the business, the majority of which are made of gold, silver, platinum, copper, and palladium.

Additionally, the corporation set up a Precious Metal Investor’s Knowledge Center. The Knowledge Center’s mission is to instruct novice coin investors and collectors on how to acquire and use gold, silver, platinum, copper, and palladium coins and bars for investment.

A self-directed precious metals IRA can be opened by investors or collectors, who can then finance it and buy metals, and the corporation has also developed an IRA program for this purpose. The Preferred Trust Company will provide the funding for your investment if you take part in this program.

Sales are available 24 hours a day on the company’s website,, but if you’d like to place your order over the phone, customer service representatives are available Monday through Friday, 8AM to 6PM Central time.

The primary point of contact between the business and its clients is also its website. They can be reached by phone and email as well.

Why Choose Provident Metals?

In order to give customers the best experience possible, Provident Metals works hard. From the minute you contact them until your order is delivered, you will value their professional, prompt, and courteous customer service.

The business has sufficient market knowledge to guarantee that it offers a wide selection of products and offers its clients the best prices.

The business also sells supplies that you can use to maintain and collect numismatic and bullion artifacts.

Provident Metals can efficiently give the lowest and most up-to-date market prices by using an automated method. The business does this without sacrificing the quality of its goods.

Additionally, the business offers dependable and effective shipping services. Because of the covert shipping labels and packaging, the shipping services are provided at reasonable prices, and you can be sure that your items will arrive safely.

In order to protect the confidentiality of your personal information, Provident Metals takes numerous precautions. Modern encryption software and a secure shopping cart are available for any given online purchase.

The business uses ComodoCA SSL certificates for added security.

Products & Services

The company provides a wide variety of precious metal products, including coins, bars, and numismatic items made of gold, silver, platinum, copper, and palladium.

Among the noteworthy goods are:

  • Silver Bullion
  • Silver Coins
  • Silver Bars
  • Eagles of American Gold
  • Pre-33 PAMP Suisse Gold Silver Bars
  • Gold Maple Leaf coins from Canada
  • Gold coins made in Europe
  • Silver Coins
  • Gold Coins
  • Gold Bars
  • U.S. Silver Eagles
  • Silver Dollars in Junk
  • Silver 5-Ounce Coins
  • Canadian Silver Maple Leaf Coins
  • Platinized Metal
  • Nickel Bullion
  • Bullion of palladium

Medieval Legends, Egyptian Gods, Provident Lunar Series, Provident Prospector, World of Dragon, Warrior Series, Queen’s Beasts, and Four Horsemen are a few of the most well-liked product series of 2022.

Provident Metals provides a range of services in addition to sales. Depending on the location where your order is being shipped, the company’s website offers information on sales tax.

Through its Precious Metal Investor’s Knowledge Center, the corporation also provides investment advice to coin collectors and potential investors. The IRA Program and real-time precious metal price charts are additional services.

Does Provident Metals Offer IRAs?

Yes, IRA services are offered by Provident Metals. Because you can invest in bonds, equities, and mutual funds without paying certain taxes, holding an IRA is popular among investors.

You can currently purchase precious metals from Provident Metals as a bullion investor and invest them in a Traditional IRA or a Roth IRA.

The business has joined forces with Sterling Trust Company and American Estate & Trust Company, two IRA custodian firms, to provide the best possible IRA services.

Which Bullion Products are IRA Approved?

Only a few coins and rounds are IRA-eligible, despite the fact that most of the precious metal bullion that Provident Metals offers is 99.9% pure. Which types of bullion may be placed in an IRA must meet stringent requirements.

Currently, to be eligible for IRAs, gold bullion products must have a purity of at least 99.5%. With a minimum purity of 91.67%, only the American Gold Eagle is an exception to this rule.

Additionally, to show that they have been approved by COMEX or NYMEX, gold bullion goods must bear an assayer’s or refiner’s hallmark.

  • 1/10–1 ounce American Eagle Platinum Coins are among the gold products that can be purchased for an IRA.
  • Canadian Platinum Maple Leaf Coins, 1 ounce
  • Australian Koala Coins, 1 ounce, Platinum

For silver items to be eligible for IRAs, their purity must be at least 99.9%. IRA investing possibilities for silver products include:

  • 1 ounce American Silver Eagle Coins
  • Canadian Maple Leaf Coins weighing one ounce
  • Australian Philharmonic Silver Coins, 1 oz.
  • Chinese Panda coins weighing one ounce
  • Mexican Libertad silver coins, 1 oz.

Products made from platinum and palladium must have purity levels of at least 99.95% in order to be accepted by the IRA. Options for purchasing platinum and palladium products as IRA investments include:

  • 1/10–1 ounce American Eagle Platinum Coins
  • Canadian Platinum Maple Leaf Coins, 1 ounce
  • Australian Koala Coins, 1 ounce, Platinum
  • 1 ounce Palladium Maple Leaf coins from Canada
  • Russian roubles palladium ballerina coins, 1 ounce

Sell to Provident Metals

You can sell your precious metal items to Provident Metals, and they will pay you a fair price for them. You will take the following three actions to sell to the business:

To lock down your price, make a toll-free call to Provident Metals.

Following that, the business will send you an email confirmation with your rates, a packing sheet, and instructions on how to complete the shipment.

Delivery of the goods to Provident Metals

Following the day on which you receive an email from the company confirming your transaction, the items must be postmarked.

After receiving the items, Provident Metals will provide your payment within three business days.

The large volume of parcels the business gets each day and the requirement to authenticate and validate the cargo both contribute to this delay.

Shipping Policy

At the moment, Provident Metals only exports to the USA. Any order with a sub-total of $199 or more is eligible for free shipping. There is a basic delivery fee of $7.99 for purchases with subtotals under $199.

A signature is required upon arrival of a shipment valued at more than $1,000 and is confirmed on the order form. Only after payment has been received is shipment started. As soon as the shipment is started, you’ll get an email notification.

UPS or USPS are used for all order shipping. Packages are sent by Priority and First Class shipping with USPS. It’s possible to mail a big package by UPS.

All orders are shipped with full insurance. No two orders may be combined. Every shipment is protected with covert packaging that doesn’t make it clear what’s inside.

Reviews, Ratings, and Complaints

Reviews and ratings for Provident Metals are generally positive. There are not many complaints about the business.

On the review website SiteJabber, 45 reviews have given the business an average rating of 2.71 out of 5. This shows that the majority of customers have had negative interactions with the business.

The majority of criticisms of the business center on its return policy and customer service.

Provident Metals has a Trustpilot customer rating of 3.2 out of 5 based on 3,676 reviews. 90% of the evaluations rate the business’s services as outstanding, suggesting that most clients are generally content with it.

The majority of grievances against the business center on product packaging issues, shipment delays, and package security.

Under $1,000 worth of items are sent without a signature. My parcel was lost by USPS. Customer service at Provident opened a claim for me, canceled it, and refused to issue a refund or replacement. The package had really been misplaced, according to a letter I later received from USPS, which I forwarded to Provident Claims.

They claimed that the claim was still being rejected by their insurer. terrible to work with as a company. They never provided advice or gave any assistance. It’s as though they don’t care after they have your money. A word of caution: They reserve the right to assist you if your package is lost or damaged.”

Is Provident Metals a Scam?

Overall, the evidence suggests that Provident Metals is an authorized dealer in precious metals. Numerous evaluations laud the company for offering such a diverse selection of goods. They always appear to have what you need.

Additionally, a lot of customers praise the company’s IRA program. However, it is challenging to overlook the numerous critical remarks and grievances made about the business. The company’s reputation is hurt by this.

Precious Metals IRA F.A.Q.

A precious metal IRA: What is it?

Individual Retirement Account is what it stands for. Therefore, a precious metal IRA is an IRA that holds precious metals like gold, silver, and palladium as opposed to bonds, stocks, or other types of investments.

What Products Are Eligible for IRAs?

If products meet the precious metal’s minimal purity requirements, they are eligible for IRAs. To be qualified for an IRA, a precious metal like gold must satisfy extra legal restrictions. Products that are IRA-eligible include:

  • Eagles of American Gold
  • United States Gold Buffaloes
  • Canadian Maple Leafs in Gold
  • Gold Philharmonics of Australia
  • U.S. Silver Eagles
  • Silver Maple Leafs from Canada

How Do I Create An IRA for Precious Metals?

To open an account, get in touch with one of Provident Metals’ affiliated custodial firms.

As soon as you deposit money into your IRA and notify the IRA custodian that you plan to purchase IRA-approved precious metal goods, you will then contact Provident Metals. You can lock in your price by calling.


  • Affordable rates
  • A variety of goods made of precious metals
  • Fantastic IRA Program


  • Only available for shipping to the United States
  • Numerous complications with the shipment procedure
  • Negative return procedures

Final Thoughts – Provident Metals Review

A significant online retailer of products made of precious metals is Provident Metals. The business’s main office is in Dallas, Texas.

You can make a purchase at any time of day or night on any day because the firm website is always available. Different clients express varying views about the business.

Provident Metals is a respectable dealer in precious metals, but there are more better possibilities, according to the review’s overall conclusion.

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