Silver.com Review

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Table of Contents

Key Takeaway:

  • Silver.com offers an extensive selection of certified modern coins, silver, gold, and copper bullion bars. They have direct relationships with respected mints such as the Royal Canadian Mint and the U.S. Mint, ensuring high-quality products for their customers.
  • Silver.com prioritizes customer satisfaction, offering knowledgeable representatives in precious metals and products, and a variety of available channels for customer support, including phone, email, live chat, and a contact page for inquiries.
  • Orders are shipped quickly and discreetly with insurance and tracking. Silver.com offers low prices and industry-leading shipping rates. The checkout process is 100% secure and encrypted.

Overview of Silver.com

Silver.com Review Logo

3.2/5 Ratings

Silver.com is a top online retailer of precious metals in the United States. In this overview, we will examine Silver.com and its unique features in the busy world of online precious metal sales.

First, we will analyze the extensive range of products available on Silver.com, emphasizing the variety and quality of each item.

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Pros and Cons

Pros

✅ Variety of products available

✅ Secure payment options

✅ Fast shipping times

Cons

❎ Limited selection in some categories

❎ Customer service not always the best

Selection of Products

Silver.com is the go-to spot for precious metal products! You can find certified modern coins, silver, gold, and copper bullion bars from mints like the Royal Canadian Mint, U.S. Mint, and more. For specific brands, Silver.com offers the American Eagle Series, Canadian Maple Leaf Series, Australian Kangaroo/Nugget Series, and South African Krugerrand Series. Silver Monthly Review commends Silver.com for its selection of high-quality products. All displayed in a convenient table.

Plus, Silver.com is dedicated to low prices and unbeatable shipping rates. With a secure, encrypted checkout process, customers can easily make purchases. With stellar customer support and rave reviews, Silver.com is a leader in the industry.

So if you’re looking for precious metal products, Silver.com is worth checking out!

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Customer Satisfaction and Reviews

Did you know that customer satisfaction is crucial for businesses to succeed in the e-commerce world? In this section, we will take a closer look at Silver.com and its emphasis on customer satisfaction. Silver.com is an online retailer that specializes in precious metals, such as gold, silver, and platinum. The company was founded in 2011 and is headquartered in Los Angeles, California.

Silver.com prides itself on excellent customer service, with a team of specialists dedicated to helping customers with any questions or concerns they may have. The company also offers free shipping on all orders, regardless of the order value. In addition, Silver.com guarantees the authenticity of all its products, with each item being inspected and verified by trained professionals.

When it comes to customer reviews, Silver.com has received overwhelmingly positive feedback. Customers rave about the quality of the products, the fast and reliable shipping, and the helpful and knowledgeable customer service team. In comparison to other online retailers in the precious metals industry, Silver.com stands out for its exceptional customer satisfaction.

Emphasis on Customer Satisfaction

At Silver.com, our #1 goal is customer contentment. We are proud to offer swift and dependable service, plus a wide selection of high-grade products and great client service. Our team of informed associates has years of experience in the precious metals world. Plus, we have a secure and encrypted checkout process for secure transactions.

We also prioritize fast delivery times. Each package is sent with discreetness, insurance, plus tracking, to give customers peace of mind. We stay in contact with buyers through email, chatbots, and social media platforms.

Our devotion to customer satisfaction has earned us many appreciative reviews. Trustpilot says 76% of our reviews are “Excellent” or “Great“. This produces an average rating of 4.5/5 stars based on more than 6,000 customer reviews. Our customers trust us and are pleased with the quality of service we offer. One delighted customer shared their experience with Gold Dealer Reviews, praising our verification process and quick order approval protocols.

At Silver.com, we are devoted to giving the best possible experience to all our customers. Contact us now to discover how we can help with your precious metals needs.

Customer Reviews

Silver.com puts customer satisfaction first! This is clear from its Customer Reviews section. The company knows that reviews can influence what people buy. That’s why it uses two third-party review sites: Shopper Approved and Trustpilot. These reviews show customers are very happy with Silver.com.

The company also takes negative reviews seriously. It responds to customer issues quickly and fairly. There’s also a contact page for inquiries.

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Silver.com wants to keep its good reputation. It offers quality products, fast shipping, and great customer service. If you need help buying precious metals, Silver.com has lots of support. Customer reviews are vital to Silver.com. The company is always looking for ways to improve the customer experience.

Customer Support

When it comes to online purchases, customer support is indeed a crucial factor for consumers. In this section, we will explore the various channels available for customer support on Silver.com, including the knowledgeable representatives who specialize in precious metals and products. This is essential information that every potential buyer should be aware of.

Available Channels for Customer Support

Silver.com is dedicated to giving outstanding customer service. To do this, we provide many different ways for customers to get in touch. Questions about precious metals? Concerns about our products? We’re here to help!

Live chat? We have it! Our representatives are knowledgeable and ready to chat. Prefer email? There’s a contact form on our website for that. Telephone your thing? We have a toll-free number you can call 24/7. And you can always find us on social media – Facebook, Twitter, and Instagram.

We also have an FAQ section and blog. The FAQ section covers common questions about our products and services. The blog keeps customers up-to-date on investing, coins, and precious metals news.

Silver.com strives for complete customer satisfaction. We’re open and honest. If you need help, don’t hesitate to reach out. We have trained representatives who are happy to help you and enhance your experience.

Knowledgeable Representatives in Precious Metals and Products

Silver.com is the perfect place for those seeking help with precious metals and products. The experts here have great knowledge and keep up with market trends. They are able to provide helpful guidance and advice to those who want to make investment decisions.

Silver.com representatives know the latest investing techniques. They can give valuable information to those who are aiming to get the best returns. Silver.com does not just talk about gold, silver, copper, etc. They also provide scientific insights into traditional numismatic coins.

For investors interested in collector coins, Silver.com representatives help with the current buying sentiment. They can authenticate and grade coins, and tell the difference between circulated and uncirculated gold/silver/eagle bullion coins. Silver.com is known for its trustworthy advice from great representatives. Customers get a top-notch level of satisfaction. Assistance is given throughout the whole process, from researching and purchasing, to storing the portfolio for future generations.

Silver.com ensures quick and discreet delivery of quality products. Plus, they provide insurance and tracking. Buying precious metals has never been easier. Put your trust in Silver.com for all your precious metal investment needs.

Shipping, Delivery, and Checkout Process

With Silver.com, customers can expect a smooth and efficient experience when it comes to shipping, delivery, and checkout. Orders are shipped quickly and discreetly with insurance and tracking, at competitive prices and industry-leading shipping rates. The checkout process is secure and encrypted, ensuring the safety of customer information.

Orders Shipped Quickly and Discreetly with Insurance and Tracking

At Silver.com, we are proud to offer a seamless buying experience – including our shipping policies! We strive for quick and discreet shipping, that is also insured and trackable. Here’s how we make it happen:

  • Our goal is to ship orders within two business days.
  • We also use nondescript packaging to keep the contents confidential.
  • Plus, all packages are fully insured, giving our customers peace of mind.
  • We provide tracking information to follow the delivery progress, and require a signature upon delivery for extra security.

Furthermore, we prioritize the security of our checkout process. Encryption technology defends sensitive customer info from potential threats. Our customers can trust that their personal and financial data is kept safe and secure.

We don’t just stop at shipping – we also provide knowledgeable customer service through phone, email, and live chat. Our customers praise us for our verification process, fast order approval, speedy delivery, high-grade products, and great customer service. On our homepage, we display badges from McAfee SECURE, Norton Secured logo powered by VeriSign, and Secure Site logo issued by SecurityMetrics, to show our commitment to secure online transactions.

In summary, our promise of “Orders Shipped Quickly and Discreetly with Insurance and Tracking” is upheld. At Silver.com, we always strive to provide the best service and peace of mind to our customers.

Low Prices and Industry Leading Shipping Rates

At Silver.com, we love giving our customers low prices and great shipping rates for their high-quality precious metals. We make sure our prices stay affordable, so you can trust us to buy your precious metals!

On top of that, we offer free shipping on orders over a certain value, which beats many of our rivals. Plus, we use fast carriers like UPS and USPS to deliver your order quickly and secretly.

We also give you insurance and tracking services to keep you calm and content when you’re purchasing. Our prices and fees are always reasonable, so you know you’re getting the best deal and quality with us.

We never let technology or market changes affect our prices. Our loyal customers trust us, since we keep our prices consistent and our products top notch.

Choose Silver.com for the best deals on your precious metals with quick and efficient shipping. Shop now to see the difference our prices and shipping can make!

Secure and Encrypted Checkout Process

At Silver.com, customers get a highly secure and encrypted checkout experience when buying online. Advanced encryption technology is used to protect transactions and keep personal data private and secure. This gives customers assurance that their sensitive info is safe throughout the checkout process.

Silver.com also verifies customer identities to avoid fraud and identity theft. This not only safeguards customers, but also shields the company from potential fraudulent activity.

Customers can select from different payment methods, such as credit card, PayPal, and wire transfer. No matter the payment method, the site ensures the highest security for each transaction.

To wrap up, Silver.com provides a smooth and secure checkout process, giving customers more trust when making purchases online. Advanced tech is used to encrypt transactions and verify customer identities, defending against fraud and identity theft. Multiple payment options are available to fit individual needs, and any questions can be easily answered through the contact page.

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Additional Resources for Inquiries

Looking for further details on Silver.com? Look no further! In this section, we will explore the additional resources available to you if you have any inquiries about the site or its products.

Silver.com is a precious metals dealer, primarily dealing in silver and gold bullion, coins, and bars. One of the best ways to get in touch with Silver.com is through their customer service department, which is available by email, phone, or live chat. They also have an extensive FAQ section on their website, which covers a wide range of topics from shipping and returns to investing and storage.

Additionally, Silver.com offers free shipping on all orders over $3,000 and a price match guarantee. So, if you are looking to invest in precious metals, Silver.com is a great place to start.

Contact Page Available for Inquiries

Silver.com cherishes its customers. So, it has made a contact page on its website. On this platform, customers can submit inquiries or questions. They will be answered by experienced reps. The contact page also allows customers to ask questions not covered in the FAQs.

Silver.com encourages customers to read the FAQs first. This will save time and fasten response time. The company promises to reply to all inquiries sent through the contact page within 24-48 hours.

This page makes it easy for customers to reach out to Silver.com. They can be sure that their issues will be addressed quickly.

Trustpilot Review

If you’re contemplating investing in Silver.com, it may be beneficial to review the opinions of other clients. In this section, we will analyze reviews from a well-known review site, Trustpilot, to determine what customers have expressed. We will scrutinize both positive and negative reviews, but will focus mainly on the negative ones. We will also discuss the approaches customers have taken to share their experiences on social media and file complaints with the Better Business Bureau.

Negative Review and Customer Experience with Silver.com

At Silver.com, customer satisfaction is a must. Most customers are content, noting fast shipping and helpful support reps. However, a few have had bad experiences. One customer was unhappy with the order tracking process and customer service.

Silver.com is committed to satisfying customers. They provide multiple support channels and knowledgeable reps to help with purchasing decisions. Products range from modern coins to bullion bars from renowned mints. Prices are competitive.

Security is important. Silver.com shows industry recognition badges on their homepage. Unluckily, one unhappy customer plans to take their complaint to social media and the BBB. But Silver.com continues to strive to meet customers’ needs and expectations.

Customer’s Plans to Share Experience on Social Channels and File BBB Complaint

The displeased customer had a terrible experience with Silver.com. Thus, they plan to take to social media to tell their story. Additionally, they will file a complaint with the BBB. By doing this, they intend to inform others and seek support from regulatory agencies. They hope their feedback will help Silver.com improve its services in the future.

Shopper Approved Review

When shopping online, it is important to make informed decisions. Verified reviews can help with this. In this section, we will examine Shopper Approved reviews and their value in making purchasing decisions. We will also explore various methods businesses use to collect reviews. Verified reviews can be a powerful tool in enhancing the online shopping experience.

Importance of Verified Reviews for Better Buying Decisions

Verified reviews are now a must for customers to make wise buying decisions. Shopper Approved places extra emphasis on their importance. These reviews give people insights into what prior buyers have gone through.

Silver.com is one of those companies that provide verified reviews. They include product selection, customer satisfaction, support, shipping/delivery process, and checkout process. This feedback from true customers makes verified reviews valuable.

Trustpilot shares a bad experience with another company’s customer support team, not Silver.com’s. This shows how essential it is to quickly answer customer queries through available support channels.

Gold Dealer Reviews have a great story with Silver.com. They love their verification process, quick order approval, and fast delivery. They also rate customer service and shipping time highly, which adds to overall customer satisfaction.

Offer of Services for Businesses to Collect and Display Verified Reviews

Silver.com offers a valuable service for businesses. It helps them collect and display verified reviews on their website. As customers base their buying decisions on reviews, businesses must provide genuine feedback. This boosts their reputation and increases sales.

One advantage of Silver.com’s service is verification of reviews. They understand how important these are for making better decisions. Through their help, businesses can gather and showcase unbiased feedback from actual customers. This increases the chance potential buyers trust the product or services.

Integrating verified reviews is easy and user-friendly. Businesses can add a widget to their website to showcase customer feedback. They can also customize how the review appears. Plus, they can choose which feedback to display.

Silver.com’s service provides detailed insights into customer preferences, likes, dislikes, etc. This helps small businesses stand out and build customer loyalty. Enlisting in this feature today builds trust with potential buyers and enhances online reputation. Silver.com is a reliable partner for businesses looking to improve their online presence. They have direct relationships with top mints and commitment to online security.

To sum up, verified reviews are vital in making better decisions. Silver.com, Trustpilot, and Gold Dealer Reviews understand this and offer reviews and feedback to help people get the info they need to buy well and have a better experience.

Silver Monthly Review

Looking to invest in silver on a reliable and secure platform? Look no further than Silver.com. In this section, we will review Silver Monthly Review and explore the platform’s impressive selection of certified modern coins and bullion bars, as well as its commitment to online security, showcased with prominently displayed badges on the homepage. Customers have left rave reviews, speaking to the website’s strong reputation.

Silver.com Review Ratings

Overview of Silver.com’s Reputation and Positive Customer Reviews

Silver.com has made a name for itself as a trusted online retailer, selling a wide range of high-quality precious metals. They have direct relationships with top-rated mints, such as the Royal Canadian Mint and the U.S. Mint. Security is a priority, and this is clear on the homepage, where security badges are prominently displayed.

Customer satisfaction is taken seriously at Silver.com. They value feedback and use it to improve their services. Checkout is secure and encrypted, protecting customers’ confidential data.

Shipping is insured and tracked, with low rates. Inquiries can be made through the Contact page.

Silver.com has a great reputation for their customer service and fast delivery. They partner with verification processes to provide customers with quality precious metals. Their modern coins, silver, gold, and copper bullion bars are certified and sure to impress.

Extensive Selection of Certified Modern Coins, Silver, Gold, and Copper Bullion Bars

Visit Silver.com! We are proud to offer a wide selection of modern coins, silver, gold, and copper bullion bars. Our professional approach means we have lots of these products ready for purchase.

On our website, you can see our selection with an elegant table displaying product name, weight, mint/producer, purity/fineness, and availability.

Our precious metals include the American Gold Eagle coin and the Canadian Maple Leaf coin. We also have bullion bars weighing from 1 ounce to 100 ounces in various materials, like gold, silver, platinum, and copper. Plus, we have rounds that collectors enjoy because of their great designs, unique shapes, and affordable prices.

Silver.com’s easy-to-use website lets you browse by metal type or use the keyword-based search bar. Trust us to bring the best in precious metals. Come take a look today!

Direct Relationships with Respected Mints such as the Royal Canadian Mint and the U.S. Mint

Silver.com takes pride in its ties with respected mints such as the Royal Canadian Mint and the U.S. Mint. This allows them to offer a wide selection of certified modern coins, silver, gold, and copper bullion bars of high quality and value.

Information on each product is displayed on their website, with a table giving details like mint name, country of origin, year of issue, metal type, weight and price per oz or kg.

Silver.com has also developed relationships with other key players in the precious metals industry. This gives customers access to an extensive selection of high-quality products.

The relationships with these notable mints are invaluable to Silver.com. They can provide reliable and verified options for the purchase of precious metal products. They also serve as an educator, providing knowledge on the role of precious metals in wealth retention.

For security, Silver.com has badges on their homepage. This gives customers assurance when making purchases online.

Commitment to Online Security with Prominent Badges Displayed on Homepage

Silver.com takes online security seriously. Evidence of this is seen on their homepage with the displaying of badges. They prioritize customer protection. To do this, they encrypt their checkout process and use industry-standard security protocols like SSL encryption. This creates a secure connection between the customer’s browser and the website server. Silver.com also verifies phone numbers, email addresses, and billing addresses to prevent fraudulent transactions.

In today’s digital world, Silver.com knows the importance of online security. To ensure customer comfort, they display badges from accrediting bodies. This helps build customers’ confidence. Silver.com also adds trusted certifications and approval seals from authorities in cybersecurity, such as Norton or McAfee. Plus, they provide educational resources like tutorials and tips for safe online shopping. All of this assures customers that their data is protected.

Gold Dealer Reviews

silver.com review american gold eagles

American Gold Eagles

silver.com review canadian gold coins

Canadian Gold Coins

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Gold Notes

silver.com review pre-1933 gold coins

Pre-1993 Gold Coins

If you are looking to purchase gold, it is crucial to ensure that you are buying from a trustworthy source. In this section, we will examine the reputation of Silver.com as a gold dealer. We will evaluate their confirmation process, speedy order approval, and prompt delivery that have resulted in a significant number of satisfied customers. Moreover, we will assess their outstanding rating for shipping time, customer service, and buying experience.

Positive Customer Experience with Verification Process, Quick Order Approval, and Fast Delivery

Silver.com values customer satisfaction in every step of the buying process. They prioritize verification and a smooth checkout to guarantee a good customer experience. Also, orders are approved quickly and delivered fast. For extra security, encryption during checkout shields personal info.

Customers can easily track their orders with insurance and tracking options. Discreet shipping ensures products arrive safely and quickly. Representatives are helpful for inquiries about precious metals.

Silver.com offers certified modern coins and bullion bars in silver, gold, and copper. They build relationships with mints like the Royal Canadian Mint and U.S. Mint, ensuring product authenticity. Low prices and industry-leading shipping rates give customers the best value. The Silver Monthly Review confirms Silver.com’s high-quality products.

Silver.com is a great option for those wanting efficient order processing, fast delivery, and knowledgeable representatives. They prioritize customer satisfaction by providing a safe and simple buying experience.

High Overall Rating for Shipping Time, Customer Service, and Buying Experience

Silver.com has earned remarkable ratings for its speedy shipping, awesome customer service and great buying experience. Customers praise its fast and discreet delivery, secure checkout and impressive shipping rates. It offers a massive selection of coins, silver, gold, copper bullion bars and more, from famous mints like the U.S. and Royal Canadian Mint.

The table below gives a snapshot of Silver.com’s performance in these areas:

CriteriaRating
Shipping TimeHigh
Customer ServiceExcellent
Buying ExperienceHighly Satisfactory

They prioritize customer satisfaction, providing knowledgeable staff for inquiries. The website is also designed to be straightforward and efficient, with resources to assist buyers. Security badges are displayed on the homepage.

Silver.com excels in shipping time, customer service and buying experience. Their dedication is reflected in the high ratings given by satisfied customers – they have a hassle-free and reliable shopping experience.

Final Thought – Silver.com Review

Overall, Silver.com is a reliable and trusted source for buying silver, coins, and other precious metals. They offer competitive pricing, extensive product catalogs, secure storage options, and educational resources. All of these factors make them a go-to source for those who are looking to invest in the silver market. It is important, however, to do your own research and understand the risks associated with investing before diving in. Silver.com offers customers peace of mind that their investments are secure and backed by a reliable company with years of industry experience.

Some Facts About Silver.com Review

✅ Silver.com is an online bullion dealer established in 2014. (Source: silvermonthly.com)

✅ Silver.com takes customer satisfaction seriously and prioritizes it. (Source: silver.com)

✅ Customers can read reviews on the Silver.com website and customer support is available through phone, email, and live chat. (Source: silver.com)

✅ A customer placed an order for gold bullions on Silver.com, but after 5 business days, the tracking was not updated, and the customer was told conflicting information about the product’s availability. (Source: trustpilot.com)

✅ Verified reviews collected through Shopper Approved can be trusted for making better buying decisions, while unverified reviews may be unreliable and misleading. (Source: shopperapproved.com)

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FAQs

What Is Silver.com?

Silver.com is an online bullion dealer established in 2014 that offers a wide selection of certified modern coins, silver, gold, and copper bullion bars.

Is Silver.com Legit And Trustworthy?

Yes, Silver.com is a legitimate and trustworthy online dealer. They take customer satisfaction seriously and prioritize it as one of their top priorities. They offer a secure checkout process, and customer information is kept safe and private. Additionally, they maintain direct relationships with respected mints such as the Royal Canadian Mint and the U.S. Mint to provide high-quality products to investors and casual buyers alike.

What Is The Order Verification Process Like At Silver.com?

The order verification process at Silver.com is simple but thorough. They have a verification process to ensure legitimacy, which is required for all first-time orders. The process involves one email and a phone call to verify the order. After verification, orders are sent out quickly, and subsequent orders are approved almost immediately.

What Should You Proceed With Caution When Making An Order From Silver.com?

While Silver.com is a legitimate and trustworthy online dealer, customers should proceed with caution when placing an order. There is one reported incident where a customer placed an order for tens of thousands of USD for gold bullions, confirmed inventory before sending the money order, but was ultimately told that the product was not in stock after the order was confirmed. This incident is an isolated case, however, customers should still contact customer support with any questions or concerns before making a large order.

What Type Of Reviews Can Be Trusted When Evaluating An Online Dealer Like Silver.com?

Reviews collected from real authentic customers, also known as verified reviews, are the most trustworthy when evaluating an online dealer like Silver.com. These reviews are collected from actual paying customers using a trusted platform like Shopper Approved and can be trusted for making better buying decisions. Unverified reviews, collected by open review platforms without validation or proof of purchase, have lower review counts and more negative star ratings, and often come from people with bad experiences, creating a misleading portrayal of a company’s reputation.

What Are The Top Priorities For Silver.com?

Customer satisfaction is one of Silver.com’s top priorities. They offer a wide selection of gold and silver products on their website and provide customer support through phone, email, and live chat. Sales representatives have knowledge of the precious metals industry and products to provide informed assistance. Additionally, orders are shipped quickly and discreetly with insurance and tracking, and they offer low prices and industry-leading shipping rates.

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